analyze customer behavior meaning in English

分析顾客行为

In theory part , according to analyzing customers behaviors during their consumption process customer participation can be divided into four dimensions . they are preparation ( information collection ) , joining in service design and standard building up , interaction with the employees of the enterprise , and “ word of mouth ” delivery
本研究首先建立理论架构,通过分析顾客在整个消费决策过程中的行为,将参与分为信息的搜集;参与饭店服务产品的设计与标准的制定;与员工沟通互动;传播口碑四个维度。